FAQs

 

Thank You for Visiting the Landmarks Online Store

Online you can register for special events, become a member of Landmarks Illinois and make a contribution. All proceeds from events, memberships, and contributions support programs and preservation efforts of Landmarks Illinois.

If you have any questions regarding your order with the Online Store, please call us at 312 922-1742 or email us at mail@lpci.org. Below are links to view frequently asked questions regarding buying online, events, our privacy policy, online security and other pertinent web shopping information.

FAQs - Buying Online
Landmarks Illinois gladly accepts orders, memberships, and special event registration by phone at 312-922-1742. Also, please check our main website for registration and membership forms in PDF format that can be mailed or faxed to us. The secure server software used by Landmarks Online Store E-Commerce website encrypts all your personal information, including credit card details, name and address. However, please do not "email your order" with credit card information to Landmarks Illinois, as we cannot guarantee the privacy or security of information transmitted via unsecured or unencrypted email.

  1. Click on Annual Fund, Events, Louis Sullivan Society, Membership, or Professional Membership from the top navigation bar on our Online Store.
  2. Click the Details button of a membership level to view information on that product.
  3. To add an item to your order, enter the quantity you wish to purchase into the "Quantity" box shown on the product detail page and then click the "Add to Cart" button.
  4. Please note that for Preservation Conference Registration and other events there are exceptions to using the "Quantity" box. Instructions for these events will be noted on their respective Online Store pages.
  5. You can check your "Cart" at any time by clicking on "Your Cart" link on the top of the page.
  6. When you are ready to checkout click the "Check Out" button on the product page or the "Checkout" link at the top of the page. This will begin your checkout.
  7. Our Checkout page opens.
  8. Complete the "Ship To Information" section on the page and then click the "Continue" button.
  9. Select the Credit Card type in the "Pay With" field and then click the "Continue" button.
  10. Enter your credit card information in the "Payment Method Section" and the click the "Continue".
  11. Please note that you may change your order or stop the process at any time. Your order is not placed until you click on the "Place Order" button at the bottom of the secure order form that requests your credit card number.
  12. After placing your order, a Confirmation page will show a summary of your transaction.
  13. Please print the Confirmation page for your records using your browsers print button.
  14. An email version of this order summary will be sent promptly..
  15. If you need any further assistance please contact us during business hours by phone or send us an email.

We accept payment by Visa, MasterCard, and American Express.
Your card is charged when the order is placed.
When you submit your online order we will reply to the e-mail address you have given us to confirm all your order details, including products ordered and total cost.
Yes. Once you have placed an item in your Online Store Cart it will remain there until you proceed to process your transaction or leave the Landmarks Illinois website. You can access your Cart at any time, from any part of the Online Store website, by clicking the "Your Cart" link located on the top of the page. The Cart page will display and there you can amend the quantity or alternatively remove an item altogether by clicking the "Remove" button.
Our goal is to process and ship your order as soon as possible. And once an order begins the process, we might not be able to modify it. We apologize for any inconvenience, and we hope that our fast processing time works to your advantage. But, if you contact us right away by telephone, we may be able to stop shipment on your order and refund your credit card.
FAQs - Other
All orders are encrypted so that they cannot be read as they travel over the Internet. Landmarks Preservation Council of Illinois (Landmarks Illinois), operator of the Online Store, makes every reasonable effort to ensure that all of the transactions that occur on our Online Stores website are secure. All credit card numbers submitted to the site are encrypted using "Secure Socket Layer" (SSL) encryption. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate procedural safeguards to secure the information we collect online.
Landmarks Illinois is strongly committed to protecting the privacy of our online guests, customers and donors. Personal information such as addresses and phone numbers are gathered solely for the indicated purposes of providing you with information about upcoming exhibits and events, or to send you purchases and receipts. Our website does not attach unsolicited Active X or similar programs to your computer and we do not issue "cookies" except as necessary to operate the shopping cart feature of our Online Store.
Sales tax is not assessed for Event Registration, Tickets, Membership or Contributions. Illinois sale tax is charged for merchandise sold to Illinois residents.
US Postal shipping costs are included in the cost of merchandise items on our Online Store.
Yes. Discounts are available on special events and merchandise. Check the appropriate Online Store section for membership pricing.
We recommend you use the latest version of Google Chrome, Mozilla Firefox or Microsoft Internet Explorer browser. If you have a previous version, you can download a free copy of the latest version at the Google, Mozilla or Microsoft website. Our site does not contain pop-up ads of any sort. We do, however, utilize features that open new browser windows. This practice may be interfered with by some pop-up blocker software.
We recommend you use the latest version of Google Chrome, Mozilla Firefox or Microsoft Internet Explorer browser. If you have a previous version, you can download a free copy of the latest version at the Google, Mozilla or Microsoft website.
Pages of this site can be printed using your browser Print button